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Monday, August 22, 2011

Stasis HUD - Tech Update 8/22/2011

We wanted to take a moment to update many of you on an issue that has come across our desk a few times within the last couple of months. It seems with many of the new viewer updates and changes along with the roll out of Phoenix's new Firestorm viewer have given the ability to reject certain functions such as LLMapDestination and to automatically revoke or reject animation requests and permissions. While most of these options are disabled by default some users have found them to be enabled without there knowledge. Please verify that any such options as these are disabled within your viewer in order to preserve full functionality of your Stasis HUD. If these options are enabled they can and will effect options such as Landmarks and TP History. Rejecting and/or Revoking permissions can disable options such as Quickpose and your Dance options which will result in script errors relating to the inability to Start or Stop Animations.

How we are happy that these options have been provided within many viewers now, we believe that the limited documentation for many of them do not thoroughly inform the user that they can and will effect any scripted attachments.

If for any reason you have any question as to whether any of these settings are on or exist within your viewer please contact the support department or related support services for your viewer.

If you have not received any errors or limited functionality then your settings are enabled and you should receive no issues regarding the above.

We will gladly assist in any way possible if you are receiving such errors that are caused by these viewer options however, please understand that although we test on a multitude of viewers our immediate knowledge of each and every setting and option can be quite limited.

Thank you as always,

Xeph Brunsen
Stasis HUD Developer

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